Privacy Policy

At Imperative Concierge Services LLC, we collect and manage user data according to the following Privacy Policy. This document is part of Imperative Concierge Services LLC’s Terms of Service, and by using www.ImperativeConcierge.com (the “Website”), you agree to the terms of this Privacy Policy and the Terms of Service. Please read the Terms of Service in their entirety, and refer to those for definitions and contacts.

Collecting Data 

We collect data from every visitor of the Website to monitor traffic and fix bugs. For example, we collect information like web requests, the data sent in response to such requests, the Internet Protocol address, the browser type, the browser language, and a timestamp for the request.

We ask you to log in and provide certain personal information (i.e. your name and email address) in order to be able to save your profile and the appointments associated with it. In order to enable these or any other login based features, we use cookies to store session information for your convenience. You can block or delete cookies and still be able to use Imperative Concierge Services LLC, although if you do you will then be asked for your username and password every time you log in to the Website. In order to take advantage of certain features of the Website, you may also choose to provide us with other personal information, such as your picture or personal website, but your decision to utilize these features and provide such data will always be voluntary.

You are able to view, change and remove your data associated with your profile. Should you choose to delete your account, please contact us at info@imperativeconcierge.com and we will follow up with such request as soon as possible.

Minors and children should not use Imperative Concierge Services LLC. By using the Website, you represent that you have the legal capacity to enter into a binding contract.

Data Use

We only use your personal information to provide you the services provided by Imperative Concierge Services LLC or to communicate with you about the services or the Website.

With respect to any accountats you create via Imperative Concierge Services LLC, we take the privacy and confidentiality of such accounts and appointments seriously.

We employ industry standard techniques to protect against unauthorized access of data about you that we store, including personal information.

We do not share personal information you have provided to us without your consent, unless:

  • doing so is appropriate to carry out your own request;
  • we believe it’s needed to enforce our Terms of Service, or that is legally required;
  • we believe it’s needed to detect, prevent or address fraud, security or technical issues;
  • otherwise protect our property, legal rights, or that of others.

Imperative Concierge Services LLC is operated from the United States. If you are visiting the Website from outside the U.S., you agree to any processing of any personal information you provide us according to this policy.

Imperative Concierge Services LLC may contact you, by email or other means. For example, Imperative Concierge Services LLC may send you promotional emails relating to Imperative Concierge Services LLC or other third parties Imperative Concierge Services LLC feels you would be interested in, or communicate with you about your use of the Imperative Concierge Services LLC website. Imperative Concierge Services LLC may also use technology to alert us via a confirmation email when you open an email from us. You can modify your email notification preferences by clicking the appropriate link included in the footer of email notifications. If you do not want to receive email from Imperative Concierge Services LLC, please opt out of receiving emails at the bottom of any Imperative Concierge Services LLC emails or by editing your profile preferences.

Data Sharing

Imperative Concierge Services LLC uses a variety of third party services to run and improve its services. These third party services rely on the data generated from activity on this website. Below are the third party services that we use:

  • Google Analytics for understanding user behavior
  • Mailchimp and ConvertKit for sending emails to our users
  • Zendesk for providing live chat support to our users
  • Wave Apps, PayPal and Stripe for managing payments

We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our “Vendors or Independent Contractors”). We may need to share personal information with our Vendors or Independent Contractors in order to provide products or services to you. Unless we tell you differently, our Vendors or Independent Contractors do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information with our Vendors or Independent Contractors.

User Access Information

Users have the right to understand what data is being used and how it is being used. You can receive this information by submitting a request to the team at info@imperativeconcierge.com. 

Alterations to the Privacy Policy

We may change/update this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make major changes in the way we collect or use information, we will notify you by posting an announcement on the Website or sending you an email. A user is bound by any changes to the Privacy Policy when he or she uses the Services after such changes have been first posted.

Should you have any question or concern, please write to team at info@imperativeconcierge.com.

Book A Personal Assistant or Virtual Assistant Service

Loading...