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The beauty industry is booming, and rightfully so. People come to you so they can look and feel their best for any and every occasion. Your clients trust your skill set and expertise, knowing that you’re going to deliver a top-notch service every time.

However, they have no clue what’s occurring behind the scenes as a beauty business owner. In addition to providing a beauty service, you’re also focused on business operations, generating leads, marketing, and everything else that comes with growing a brand. But you can’t continue doing it alone. If you want to leverage your company, you know you need support, and that’s where a beauty virtual assistant comes in.

What is a Beauty Virtual Assistant?

A virtual assistant (VA) is an independent contractor who works remotely. As a self-employed professional, they are responsible for their own benefits, equipment, workspace, and taxes. This is an advantage for salon owners, as it provides significant cost savings.

We view virtual assistants as fractional service providers since they provide specialized services to multiple clients. Virtual assistants are excellent for beauty business owners who can’t yet justify the cost of a full-time employee. They’re ideal for small and large businesses that want to hire an expert to accommodate their specific business needs, which allows for more efficient growth.

beauty business owners doing hair

Why Hire a Beauty Virtual Assistant?

There are many benefits to hiring a virtual assistant for salon owners, but we’ll focus on two major reasons below.

virtual assistants for MUA and nail technician

Virtual Assistants are Economical

Hiring support shouldn’t mean that your profit margins start to suffer, and it definitely shouldn’t stunt your business growth. Many people fear that adding a team member means you’ll now have a significant business expense, but that’s not the case with virtual assistants.

If you hire a beauty industry virtual assistant with Imperative Concierge Services, you’ll only have to pay for the time actually worked. This allows you to better control your budget and finances as a business owner.

Virtual Assistants are Flexible

We recognize that your business needs may change, and a virtual assistant can adapt to those changes. For instance, if you know you typically have fewer customers in the month of July, maybe you decide to scale back the tasks you outsource that month. This strategy sets you up for success, enabling you to expand your brand and maximize productivity.

What Tasks Can Virtual Assistants Do For The Beauty Industry?

Not sure what type of task you can or should outsource to a remote professional? No problem! We’ll give you some examples below.

A Beauty Virtual Assistant Can Do Administrative Tasks

A virtual assistant for hairstylists, make-up artists, nail technicians, and more can assist with several administrative tasks, like:

virtual assistant completing beauty industry admin tasks
  • Create regular reports that track business goals (e.g., monitor revenue, sales, etc.)
  • Develops, implements, and maintains operational processes that boost the client experience
  • Order beauty supplies
  • Add beauty products to ecommerce platforms
  • Help with employee hiring and onboarding, such as setting up interviews and sending new hire paperwork
  • Support the business owner and team members with various requests
  • Scheduling/calendar management
  • Organize email inbox
  • Manage salon software like Mindbody
  • Conduct market research
  • And more!

Beauty Industry Virtual Assistants Help With Customer Support Tasks

Customer service can make or break your business, so it’s not something that you want to neglect. Let a customer service VA help you with the following:

  • Processing customer orders
  • Informing prospects and clients about your various product lines
  • Answering client inquiries and concerns, such as questions about hours of operation, information on the website, etc.
  • Upsell or cross-sell products to boost ecommerce sales
  • Resolving customer complaints via phone, email, chat, etc.
  • Following up on missed calls/calling individuals back
  • And more!
A VA calling and handling client requests

A Beauty Industry VA Can Oversee Your Social Media Management

If you own a beauty business, you absolutely should be on social media. Chances are, many of your prospects head to platforms like Instagram to find local service providers, so you want your profiles to stand out. Here is how a VA can support you with social media and allow you to focus on other company objectives:

Beauty industry virtual assistant editing videos
  • Develop a social media strategy after completing platform determination, messaging, competitive research, and audience identification
  • Plan, create, and publish content that potentially boosts sales and brand awareness
  • Make a social media calendar and schedule content on scheduling platforms
  • Organize your brand assets so that photos and videos are easily retrievable for content creation
  • Create graphics and edit videos
  • Review and measure social media metrics and optimize as needed to better connect with your target audience
  • And more!

A VA For Salon Owners Can Nurture Leads and Client With Email Marketing

Have you marketed using email yet, or is it something you want to do but don’t have time to monitor? Either way, you don’t want to neglect email marketing, as it’s currently one of the most powerful tools for businesses. In fact, the ROI is $36 for every $1 spent, making it a pretty effective strategy. So, why not let a VA for email marketing help you with the following tasks:

  • Develop and run a campaign that sends subscribers to online store
  • Assess and review key metrics, like open rate, conversion rate, etc.
  • Segment email lists based on target audience behaviors and more.
  • Oversee subscriber list
  • Create or update website opt-ins to increase usage

A VA For a Beauty Business Can Aid With Technical Tasks

You more than likely didn’t get into this industry to do tech stuff, so let this be a task for your future VA. A technical virtual assistant can:

A hairstylist VA working on technical strategy
  • Add or update inventory to ecommerce platforms
  • Set up your email service provider, like MailChimp, etc.
  • Create a digital course delivery system to help other beauty businesses learn how to build their brand and gain customers
  • Update your services, plug-ins, pricing, and more on your website
  • Build a rewards and loyalty program for customers
  • Set up and update the client booking platform
  • Help with phone system so calls forward to appropriate team members
  • And more!

A VA for Beauty Business Owner Can Help With Personal Tasks, Too

Maybe all of your business needs are taken care of, and you need lifestyle management support. If such is the case, a VA can help with that as well! A personal virtual assistant could help with tasks like:

  • Finding vendors, like housekeepers, interior designers, lawn care, etc.
  • Researching child care and/or senior care options
  • Arranging grocery delivery
  • Shopping for online gifts based on upcoming birthdays, anniversaries, etc.
  • Vacation planning, like finding hotel accommodations, booking airline tickets, and finding excursions
  • And more!
MUA virtual assistant providing personal support

What Qualities Do Great Virtual Assistants Have?

Unfortunately, not all virtual assistants are created equally. So, if you’re looking for a great virtual assistant, here are things you’ll want to keep in mind:

One of the top quality virtual assistants
  • Reliable
  • Productive
  • Great written and verbal communication skills
  • Available during the hours that you need them
  • Displays commitment and excellence
  • Organized
  • Detail-oriented
  • Proactive

How Can I Prepare for a Beauty Virtual Assistant?

The last thing you want to do is hire a virtual assistant without a plan. Therefore, here are some things company owners should keep in mind:

  • Determine what task or tasks you’d like them to complete
  • Create work instructions
  • Determine the hours you’ll want your virtual assistant to work
  • Jot down the tools they’ll use in your business
  • Decide on a budget for your VA
  • Schedule a discovery call with Imperative Concierge Services so we can match you to a qualified beauty industry virtual assistant.
hairstylist thinking about business growth with a virtual assistant

When is the Best Time to Hire a Beauty Industry Virtual Assistant?

The best time to hire a VA is during a slower season or before you actually need one. If you hire a VA during a time when you’re already overwhelmed with a bunch of clients, you’ll stress yourself out. Business owners who wait until the last minute risk dropping the ball on their services, and that’s something you want to avoid. You want to maintain client satisfaction, so aim to hire during a time when you can effectively train them.

example of a make up artist virtual assistant

Ready to Find Your Best-Match Beauty Business Virtual Assistant?

one of the virtul assistants for hairdressers

If you’re tired of wearing all of the hats in your company, it’s time to hire a VA. They can help you manage client tasks, marketing, and more so you can focus on company growth and sales. You deserve to stand out as the beauty industry leader you are, but you can’t do it all by yourself. Leverage the power of virtual assistants to help you take your operations to the next level.

We’ve been matching our clients with top-tier virtual assistant talent since 2015, and we’re here to support you, too! Just schedule a discovery call to learn more about hiring a virtual assistant with Imperative Concierge Services. We’re ready to help you achieve more of your personal and company goals!

Book A Discovery Call Today